Legal

Privacy Policy

Last updated: 3 September 2026

1. Who we are

Oswestry Plastering & Rendering ("we", "us", "our") is a sole trader operating from Oswestry service area, Oswestry, Gobowen, Oswestry area. We act as the data controller for personal information you provide via this website.

Contact: oswestryplastering@yahoo.com · 01691 779145

2. What information we collect

We only collect information you give us when you contact us. That typically includes:

  • Name
  • Phone number and/or email address
  • Property address or postcode (when requesting a survey)
  • Details of the work you are enquiring about

We do not collect financial data, special-category data, or any information beyond what you voluntarily provide.

3. How we use your information

  • To respond to your enquiry and arrange a free survey or quote.
  • To carry out work you have asked us to quote for or complete.
  • To issue invoices and resolve any post-job snags.
  • To keep records required by HMRC and our insurer.

Our lawful basis is performance of a contract (or steps to enter one) and our legitimate interests in running our business.

4. Who we share it with

We do not sell your data. We share it only where strictly necessary, for example with our accountant for invoicing, or with our website form processor to deliver enquiries to our inbox. All such processors are bound by appropriate data-protection terms.

5. How long we keep it

Enquiries that do not lead to a job are deleted within 12 months. Records relating to completed work are kept for 7 years to satisfy HMRC and insurance requirements.

6. Cookies and analytics

This website uses essential cookies required for the site to function and may use privacy-respecting analytics to understand how visitors find and use the site. No advertising or cross-site tracking cookies are used.

7. Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you.
  • Have it corrected or erased.
  • Restrict or object to its processing.
  • Request data portability.
  • Withdraw consent at any time where consent is the basis.
  • Complain to the Information Commissioner's Office (ico.org.uk).

To exercise any of these rights, email oswestryplastering@yahoo.com.

8. Security

We take reasonable technical and organisational measures to protect your data. No internet transmission is 100% secure, but we restrict access to information to those who genuinely need it to do their job.

9. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top will always reflect the most recent revision.

See also: Terms & Conditions
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